91涩漫

Returns

Berry disappointed?

Don鈥檛 worry, we鈥檒l help!

You can return a product for a full refund for up to 30 days after purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If 30 days have gone by since your purchase, unfortunately we can鈥檛 offer you a refund or exchange unless. To return your product, you should mail your product to: 91涩漫 & Rosie Returns Raydale Foods Unit 8 Brunt Acres Hawes North Yorkshire DL8 3UZ When returning an item please include the original packing slip where possible. If you don鈥檛 have this, please include a note with your order number - otherwise we will not be able to track your order or refund you. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are sending items over 拢50, you should consider using a trackable shipping service or purchasing shipping insurance. We don鈥檛 guarantee that we will receive your returned item. If you need any help returning your order or have questions relating to a purchase via please send an email to hello@fearneandrosie.co.uk

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven鈥檛 received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you鈥檝e done all of this and you still have not received your refund yet,
please contact us at hello@fearneandrosie.co.uk

Exchanges

We only replace items if they are defective or damaged. If this is the case please email If you hello@fearneandrosie.co.uk and we will help you from there.

Thank you berry much for your continued support.